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Refund Policy

Refund Policy

Our Refund Policy

At TechTrix Technologies, we are committed to delivering high-quality IT solutions and digital services to our clients. This Refund Policy explains the conditions under which refunds may be granted.

Refund Eligibility

Refunds may be considered in the following cases:
  • Duplicate or accidental payments.
  • Failed transactions where the amount was deducted but service was not provided.
  • Unauthorized payments (reported within 24 hours).
  • Technical errors on our part resulting in incomplete or incorrect service delivery.

Non-Refundable Situations

Refunds will not be issued for:
  • Successfully delivered projects or services.
  • Fees already charged for service usage or consultation.
  • Delays caused by third-party providers or platforms (e.g., hosting services, payment gateways).
  • Disputes between the client and third-party vendors (clients must resolve these directly).
  • We reserve the right to review refund requests on a case-by-case basis.

Refund Request Process

To request a refund, please contact us via email at info@techtrixtechnology.com with the following details:
  • Your full name / business name
  • Invoice or payment ID
  • Service/package purchased
  • Reason for the refund request
  • Refund requests must be submitted within 7 days of the transaction date.

Refund Timeline

Once approved, refunds will be processed within 7–10 business days, depending on your payment method and banking institution.

Chargebacks

If a chargeback is initiated without contacting us first, TechTrix Technologies reserves the right to suspend or terminate the associated account/service. We strongly encourage resolving issues directly with us before involving your bank.

⁠Policy Updates

TechTrix Technologies reserves the right to update or revise this Refund Policy at any time. Updates will be posted on our website, and continued use of our services indicates acceptance of the revised terms.

Contact Us

For questions or concerns, please contact us:

📧 Email: techtrixtechnologies0@gmail.com

📞 Phone: +923046237292

🌐 Website: www.techtrixtechnology.com